Shipping policy

📦 Shipping Policy


Processing Time

Orders are processed within 1–3 business days.

All items are printed on-demand to ensure the best quality.


Shipping Time

Standard shipping within the United States typically takes:


3–7 business days after the order is processed.



Shipping times may vary during holidays or high-volume periods.


Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.

Free shipping promotions will be displayed when available.


Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Tracking information may take 24–48 hours to update.


Lost or Delayed Packages

It’s Just My City is not responsible for delays caused by carriers, weather, or incorrect addresses.

If your package is lost or delayed, please contact us and we will assist you in filing a claim with the carrier.


Wrong Address Disclaimer

Please ensure your address is correct when placing an order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


Contact Us

If you have any questions about shipping, please contact us at:

📧 itsjustmycitycustomerservice@gmail.com